Shipping policy
📦 Shipping Policy
Thank you for choosing OORJA & CO. We are dedicated to delivering our spiritual and lifestyle apparel to you in the best condition and as quickly as possible. Below are the details of our shipping process.
- Order Processing Time
- All orders are treated with care and precision
- Orders are processed within 2–3 business days
- No processing or shipping on weekends or public holidays
- During peak seasons or product launches, processing may take an additional 15 days
- Shipping Methods & Delivery Timeframes
- Standard Shipping: 10–15 days
- Express Shipping (if available): 5–6 days
- Local Delivery (if applicable): 1–2 days
- Delivery times start from the date of dispatch, not the order date
- Shipping Costs
- Orders over ₹2,000: Free shipping
- Standard Shipping: ₹99 flat rate
- Express Shipping: ₹250
- Final shipping charges are shown at checkout
- Tracking Information
- Shipment confirmation email is sent after dispatch
- Tracking number is included in the email
- Tracking becomes active within 24 hours
- Orders can be tracked via website or courier portal
- International Shipping
- International shipping is available
- Estimated delivery: 10–15 days
- Customs duties and taxes (including VAT) may apply
- These charges are the customer’s responsibility
- Delivery Issues & Delays
- Delays may occur due to weather, strikes, or high order volume
- Customers will be notified in case of major delays
- For damaged products, contact within 48 hours
- Email: jishan.gahlot@gmail.com with product and packaging photos
- Contact Us
- Email: jishan.gahlot@gmail.com
- Working hours: Monday to Friday, 10 AM onwards