Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by OORJA & CO. Throughout the site, the terms “we”, “us” and “our” refer to OORJA & CO. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. ACCOUNT TERMS

  • By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. PRICING AND PAYMENT

  • All prices are listed in Indian Rupees (INR) unless otherwise stated.

  • We reserve the right to change prices without notice.

  • We accept payments via [List Payment Methods, e.g., UPI, Credit/Debit Cards, Net Banking]. Your payment information is processed securely through our payment gateway partners.

3. PRODUCT DESCRIPTIONS

  • We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

  • All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

4. ORDER ACCEPTANCE

  • We reserve the right to refuse any order you place with us.

  • In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail or phone number provided at the time the order was made.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. SHIPPING AND DELIVERY

  • Orders are typically processed within 1-2 business days.

  • Delivery timelines are estimated and may vary based on your location within India. OORJA & CO is not liable for delays caused by third-party courier services or "Force Majeure" events (e.g., natural disasters, strikes).

6. RETURNS AND REFUNDS

  • Our Return & Refund Policy is governed by the specific guidelines found on our Returns page.

  • Returns must be initiated within 7days of receipt.

  • Refunds will be processed to the original payment method within 2-3 days after the return is approved.

7. PROHIBITED USES

You are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To harass, abuse, insult, harm, defame, slander, or discriminate based on gender, religion, ethnicity, race, age, national origin, or disability.

8. LIMITATION OF LIABILITY

OORJA & CO does not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of the services or products procured using the service.

9. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising herefrom shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

10. CHANGES TO TERMS OF SERVICE

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

11. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at jishan.gahlot@gmail.com.